Elite VR Privacy Policy

Last Updated: October 22, 2020

Elite VR Training is brought to you by Elite CEU, Inc. (“Elite VR Training,” “we,” “us”). We make virtual, mixed, and augmented reality (collectively, “XR”) training products and operate a platform where users can download, interact with, and obtain services related to our products. Collectively, we describe our products and services—including our websites, mobile apps, platform, content, hardware and the services described further in our Terms of Service —as our “Services.” This Privacy Policy explains how we treat information from or about our users, including how we collect, use, and share information in connection with our Services.

What data do we collect?

Elite VR collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Company data (name, address)

  • Payment data, through Paypal Braintree. Elite VR doesn’t hold any data subject to PCI compliance directly in our systems

  • Names and email addresses of the users who will make use of the training courses in order to exchange PIN codes to access the VR training experiences

  • Anonymous usage data on the web site in order to improve the user experience and know usage patterns based on geograpy, browser, user flow through the application

  • E-Learning related usage on the VR experiences based on individual usage patters of the experiences. The goal is to collect metrics that allow the trainers to measure the performance of the trainees by data points collected through the training experiences

2. How do we collect your data?

You directly provide Elite VR with most of the data we collect. We collect data and process data when you:

  • Voluntarily accepting the cookies disclaimer when landing the web page

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Using the VR experiences

3. How will we use your data?

Elite VR collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Exchange the confirmation codes, PIN numbers, course completion certificates, invoices, etc.

  • Improve the quality of the product by knowing the usage patterns of the platform

When Elite VR processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

4. How do we store your data?

Elite VR securely stores your data at a secure location of the Amazon AWS cloud systems in North Virginia. Data is stored into a system with state of the art security measures provided by both Amazon and Elite VR. The measures include:

  • Access controls based on firewalls, DDOS protection

  • Multi tier networks with data segregation

  • Data leakage prevention mechanisms

  • Backup and disaster recovery mechanisms

Elite VR will keep your transaction, as well as student data for as lon as you remain a client of Elite VR. If a client requests for their data to be removed upon cancelation of services, Elite VR will comply in accordance with all applicable laws.

Marketing

Elite VR would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Elite VR from contacting you for marketing purposes or giving your data to other members of the Elite VR Group.

If you no longer wish to be contacted for marketing purposes, please email us at [email protected]

What are your data protection rights?

Elite VR would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Elite VR for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Elite VR correct any information you believe is inaccurate. You also have the right to request Elite VR to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Elite VR erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Elite VR restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Elite VR’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Elite VR transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 866-556-5512

Or email us at: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Elite VR uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • Managing your shopping cart

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Elite VR uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Elite VR uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Elite VR sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

  • Shopping cart management – Elite VR uses cookies to keep track of the items present in the shopping cart.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of other websites

The Elite VR website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

Elite VR keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 22, 2020.

How to contact us

If you have any questions about Elite VR’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: 866-556-5512